Carplay not detecting iPhone usb connection

I have got new iPhone 14 and tried to connect it to car with USB. I can see it’s getting charged but Apple car Play isn’t detecting any connections. Didn’t have any connection issue with iPhone XS. It’s only happening with new iPhone. Maybe something in settings needs changing?

Thanks in advance

iPhone 14 Plus

Posted on Jan 6, 2023 5:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2023 10:33 AM

Hi rborge,


Thanks for coming to Apple Support Communities for help today.


This article has some steps that may resolve the issue for you: If you need help with CarPlay


"First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:


  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2.If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3.Restart your iPhone and your car. 

4.Make sure that Siri is on.

5.If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6.Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7.Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still have issues connecting to CarPlay, contact Apple Support."


Have a fantastic day!

3 replies
Question marked as Top-ranking reply

Jan 9, 2023 10:33 AM in response to rborge

Hi rborge,


Thanks for coming to Apple Support Communities for help today.


This article has some steps that may resolve the issue for you: If you need help with CarPlay


"First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:


  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2.If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3.Restart your iPhone and your car. 

4.Make sure that Siri is on.

5.If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6.Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7.Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still have issues connecting to CarPlay, contact Apple Support."


Have a fantastic day!

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Carplay not detecting iPhone usb connection

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