(error code 0x80020020).
(error code 0x80020020). what is it?
(error code 0x80020020). what is it?
Hello tabvlae,
Since your iMac is showing an error code, let's use the steps below to see if that persists while in safe mode:
Apple silicon
1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4. Log in to your Mac. You might be asked to log in again.
Intel processor
1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac.
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.
You can also find those steps in this resource: How to use safe mode on your Mac
It can take a few extra minutes to boot into safe mode. Your screen may flash or flicker while in safe mode. Those behaviors are expected. Testing in safe mode runs a check on your disk, removes some cached files, and can help isolate conflicts with startup items. Once you've tested that behavior in safe mode, you can restart to leave safe mode.
Should that behavior still persist, does this occur while using a particular app or feature?
Let us know, and we'll keep moving forward from there.
(error code 0x80020020).