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How to set up a new phone , old phone lost but have a shared Apple ID

Hi , my son lost his phone so we have a new one . I’m trying to set up his new phone , restoring from my phone as we share an Apple ID .


On my phone you can see the two phones associated with the Apple ID but it doesn’t let me chose his phone to restore from . It only lets me restore my phone to his new phone.


how do I select ( Max) from below .


Thanks

iPhone XR

Posted on Jan 7, 2023 4:08 AM

Reply
1 reply

Jan 7, 2023 7:03 AM in response to Daddydaycare2000

First, you need to stop sharing an ID. They are not meant to be shared and doing so will lead to no end of problems.


Second, the screen in the screenshot is not where you restore the backup from, which you don't want to do anyway...


What you need to do is have your son set up his phone with his own Apple ID, then he will need to re-build it from scratch.


How to set up a new phone , old phone lost but have a shared Apple ID

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