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I received a fake iphone from Apple store
[Edited by Moderator]
iPhone 14 Pro Max
Now I am very worried, I have complained to the Apple store people, they don't know how long they will solve my problem
Now I am very worried, I have complained to the Apple store people, they don't know how long they will solve my problem
The OP had posted two photos: one showing a receipt (possibly from Apple) for a 256 GB Middle East version. The photo of the box indicated it was a 1 TB US version. As to where the discrepancy lies is unknown.
The IMEI number given to me by Apple store was neither on the box nor on the mobile, which was sent to me by Apple.
It wasn't even a US version, it was a total copy, a fake iPhone
I ordered iphone 14 pro max from the apple store and i received a copy iphone not original
[Image Edited by Moderator to Remove Personal Information]
I saw the original photos. The phone looks iffy, but not conclusive from one image.
The box, however, was clearly not anything produced by Apple. Yours had a large label in the center. With big air bubbles no less. Apple would never allow anything that sloppy to pass through production.
This is what a real box looks like on the back. Borrowed from a current eBay auction, so I scrambled the IEMI and other info. Note the only paper part on a real box is where you pull the tabs top and bottom. Everything from where it says "Includes:" down to the codes are printed directly on the box.
From UAE to UAE
Well, if the photos you previously posted were accurate, you did not get what you’re ordered. You showed a receipt for a Middle East version of the iPhone, yet the box indicates that it was a US version. If this is the case, contact Apple or the shipper to dispute the shipment.
Can't really tell from the phone, but it also has a glass/plastic screen protector on it. The pull tab is at the upper left waiting to pull the disposable top sheet off.
Apple does not ship phones that way. The user has to purchase and apply those themselves.
If it is a real phone, it appears (and I am guessing here) you got a used, or possibly lost/stolen phone in a counterfeit box.
If you turn the phone on, can you even get to the home screen? If you can, is it possible to connect to the App Store? If not, or it sends you to the Google Play Store, it's an Android phone made to look like an iPhone.
We are all other users here. We can't help you.
If you did indeed purchase this directly from Apple, someone stole the phone that was shipped and replaced it with a piece of junk. You'll have to deal with Apple and DHL.
Was this shipped to you? It’s possible that your phone was stolen while in transit and the thief substituted a different phone. Where was the phone shipped to (country) and what country was it ordered from?
How do you know it’s a “copy phone” (whatever that is)?
What makes you think the device you received is a ‘copy’?
I will check all device it's totally copy not genuine iphone
All of you, please help me Apple store should be appealed to send my mobile to me through IMEI and serial number
received a fake iPhone
