Personal Hotspot

Why my iPhone’s personal hotspot is not showing on my android or laptop? It is discoverable to other devices but still not being shown. Pls help.

Posted on Jan 7, 2023 6:50 AM

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Question marked as Top-ranking reply

Posted on Jan 9, 2023 1:31 PM

Hello Alif-Alif,


Thank you for using Apple Support Communities. Sounds like you're using your iPhone as a Personal Hotspot to share your internet connection with other devices. However, you have two devices that are not able to see your Personal Hotspot. If so, we'd like to help out and share some helpful steps you can try.


You did mention that other devices can see your Personal Hotspot but not your Android or laptop. This might mean that this issue might be related to these two specific devices. We can still offer steps and resources you can review to makes sure your iPhone Personal Hotspot is properly set up. 


1.) How to set up a Personal Hotspot on your iPhone or iPad - Apple Support

2.) Share your internet connection from iPhone - Apple Support

3.) If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


1.) Check that Personal Hotspot is turned on in Settings > Personal Hotspot. If you can't find or turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it.
2.) Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. 
3.) Make sure that you have the latest version of iOS or iPadOS.
4.) On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Transfer or Reset [Device] > Reset, then tap Reset Network Settings.


More details can be found under "If you can't connect to Personal Hotspot with Wi-Fi":


On the device that provides Personal Hotspot, go to Settings > Personal Hotspot, then follow these steps:
1.) Make sure that Allow Others to Join is on. 
2.) Remember the device's Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
3.) If you're using an iPhone 12 model or later, turn on Maximize Compatibility.* Then try connecting your devices again to your Personal Hotspot.
4.) Stay on this screen until you connect your other device to the Wi-Fi network. 

On the device that needs to connect to Personal Hotspot, follow these steps:
1.) Turn Wi-Fi off and back on.
2.) Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and the Personal Hotspot icon  might appear next to it.
3.) If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi password.




We hope these steps are helpful. Thank you for using Apple Support Communities. Cheers.


1 reply
Question marked as Top-ranking reply

Jan 9, 2023 1:31 PM in response to Alif-Alif

Hello Alif-Alif,


Thank you for using Apple Support Communities. Sounds like you're using your iPhone as a Personal Hotspot to share your internet connection with other devices. However, you have two devices that are not able to see your Personal Hotspot. If so, we'd like to help out and share some helpful steps you can try.


You did mention that other devices can see your Personal Hotspot but not your Android or laptop. This might mean that this issue might be related to these two specific devices. We can still offer steps and resources you can review to makes sure your iPhone Personal Hotspot is properly set up. 


1.) How to set up a Personal Hotspot on your iPhone or iPad - Apple Support

2.) Share your internet connection from iPhone - Apple Support

3.) If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


1.) Check that Personal Hotspot is turned on in Settings > Personal Hotspot. If you can't find or turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it.
2.) Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. 
3.) Make sure that you have the latest version of iOS or iPadOS.
4.) On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Transfer or Reset [Device] > Reset, then tap Reset Network Settings.


More details can be found under "If you can't connect to Personal Hotspot with Wi-Fi":


On the device that provides Personal Hotspot, go to Settings > Personal Hotspot, then follow these steps:
1.) Make sure that Allow Others to Join is on. 
2.) Remember the device's Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
3.) If you're using an iPhone 12 model or later, turn on Maximize Compatibility.* Then try connecting your devices again to your Personal Hotspot.
4.) Stay on this screen until you connect your other device to the Wi-Fi network. 

On the device that needs to connect to Personal Hotspot, follow these steps:
1.) Turn Wi-Fi off and back on.
2.) Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and the Personal Hotspot icon  might appear next to it.
3.) If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi password.




We hope these steps are helpful. Thank you for using Apple Support Communities. Cheers.


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