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Memories not showing up in For You section of photos app on iPad Air 5

Memories not showing up in For You section of photos app on iPad Air 5 and only one photo shows in featured photos, despite there being other photos in the library. I’ve tried resetting suggested memories in settings and restarting iPad but it’s made no difference. Am using iOS 15.6.1. My iPhone which is running the same iOS works fine, as does my husband’s iPad also running the same iOS, so the iOS isn’t the issue. Also none of the devices are connected to iCloud photos, so that’s not the issue either. I’ve tried googling the problem, but have found no helpful answers. 

I attach a photo to show the issues. Any solutions would be great. Thanks

iPad Air 5 Wi-Fi

Posted on Jan 7, 2023 10:04 AM

Reply
Question marked as Best reply

Posted on Jan 9, 2023 2:43 PM

Hello The Blues,



Thanks for choosing the Apple Support Communities. We see you're experiencing issues with Memories in the Photos app. We suggest following this user guide to see if it helps.



Use Memories in Photos on your iPhone, iPad, or iPod touch - Apple Support


"The Photos app recognizes significant people, places, and events in your library, then presents them in curated collections called Memories. You can also create your own Memories, and share them with friends and family.


Before you begin



Explore your Memories 

  1. Open Photos and tap the For You tab.
  2. iPhone Photos For You screen with Memories shown

  3. Tap See All to scroll through your memories. Or tap a memory to start playing it, then tap the memory again to see options, like Memory mixes  or Browse . When you tap the Browse button , the music will continue to play while showing you all of the photos within the memory.
  4. iPhone Photos memory playing onscreen with buttons and options showing

Memories are automatically suggested for you and will continuously play, but you can select a different suggestion, replay, favorite, or share the memory you just watched. 



Change the Memory mix

Memory mixes are curated combinations of photographic looks and corresponding songs that you can apply to a memory. For each memory, you can choose between multiple Memory mixes, or select your own look and song from Apple Music. Here's how:

  1. Open Photos and tap the For You Tab.
  2. Tap a memory to play it.
  3. Tap the screen, tap the Memory mixes button , then swipe left to scroll through the different mixes.
  4. Tap the screen again to apply the Memory mix.
  5. iPhone Photos Memory Mix screen



Change the Memory look

  1. Open Photos and tap the For You Tab.
  2. Tap a memory to play it. 
  3. Tap the screen, tap the Memory mixes button , then tap the Filters button .
  4. Select a look from the Memory Looks list, then tap Done.
  5. iPhone Photos Memory Looks screen



Change the memory music

With iOS 15 and iPadOS 15, you can change the music for your memories by choosing from soundtracks or suggested songs. If you're an Apple Music subscriber, you can also access the Apple Music library and view suggested songs based on your preferences or songs played at the time the memory was made. Here's how to change the music:

  1. Open Photos and tap the For You tab.
  2. Tap a memory to play it. 
  3. Tap the Memory mixes button , then tap the Music button .
  4. Select a song from the list, or search for a specific song, then tap Done.



Create your own memories

To create your own Memories from an album, or a specific month or day:

  1. Go to the Albums tab and select the album. Or go to the Library tab and tap Months or Days.
  2. Tap the More button , then tap Play Memory Movie.
  3. While the movie plays, tap the screen, then tap the More button .
  4. Tap Add to Favorites, then tap OK.
  5. Tap the Close button .

To add someone from your People album to your Memories:

  1. Go to the Albums tab, then tap the People album.
  2. Tap the thumbnail of the person, then tap the More button .
  3. Tap Create Photo Memory.



Save your favorite memories

  1. Go to the For You tab, then select a memory.
  2. Tap the More button , then tap Add to Favorites. 

To see your Favorite Memories, go to the For You tab, tap See All next to Memories, then tap Favorites. If you decide that you don't want to save a memory anymore, just tap the Favorite button  again.



Share your favorite memories 

  1. Play a Memory movie, then tap the screen to show the editing and sharing options. 
  2. Tap the Share button , then choose how you want to share.

When you share a memory, the music is shared with it. If a certain song isn't shareable, you'll be prompted to choose a song that can be shared with the memory.



Edit your memories

You can make some changes to your Memories to personalize them even more. You can do things like change the title, add and remove photos from a memory, and depending on the number of photos in a memory, you can change the length of a memory.

Change the title 

  1. Go to the memory, tap the More button .
  2. Tap Edit Title, then tap Save.

Add and remove photos within a memory

  1. Play a memory, then tap the screen.
  2. Tap the More button , then tap Manage Photos.
  3. Check photos to add them or deselect the photos you want to remove.
  4. Tap Done.

To make a photo the key photo for a memory:

  1. Play the memory, then tap the Pause button .
  2. Tap the More button , then tap Make Key Photo.

To hide a specific photo from a memory:

  1. Play the memory, then tap the Pause button .
  2. Tap the More button , then tap Hide From Memory.

Change the length of a memory

  1. Play a memory, then tap the screen.
  2. Tap the More button , then tap Short, Medium, or Long.

Depending on how many photos you have in the memory, you might see only Short and Medium length options.



Learn more

Learn more about using Memories on your Mac."



We hope this helps.


Cheers!

4 replies
Question marked as Best reply

Jan 9, 2023 2:43 PM in response to The Blues

Hello The Blues,



Thanks for choosing the Apple Support Communities. We see you're experiencing issues with Memories in the Photos app. We suggest following this user guide to see if it helps.



Use Memories in Photos on your iPhone, iPad, or iPod touch - Apple Support


"The Photos app recognizes significant people, places, and events in your library, then presents them in curated collections called Memories. You can also create your own Memories, and share them with friends and family.


Before you begin



Explore your Memories 

  1. Open Photos and tap the For You tab.
  2. iPhone Photos For You screen with Memories shown

  3. Tap See All to scroll through your memories. Or tap a memory to start playing it, then tap the memory again to see options, like Memory mixes  or Browse . When you tap the Browse button , the music will continue to play while showing you all of the photos within the memory.
  4. iPhone Photos memory playing onscreen with buttons and options showing

Memories are automatically suggested for you and will continuously play, but you can select a different suggestion, replay, favorite, or share the memory you just watched. 



Change the Memory mix

Memory mixes are curated combinations of photographic looks and corresponding songs that you can apply to a memory. For each memory, you can choose between multiple Memory mixes, or select your own look and song from Apple Music. Here's how:

  1. Open Photos and tap the For You Tab.
  2. Tap a memory to play it.
  3. Tap the screen, tap the Memory mixes button , then swipe left to scroll through the different mixes.
  4. Tap the screen again to apply the Memory mix.
  5. iPhone Photos Memory Mix screen



Change the Memory look

  1. Open Photos and tap the For You Tab.
  2. Tap a memory to play it. 
  3. Tap the screen, tap the Memory mixes button , then tap the Filters button .
  4. Select a look from the Memory Looks list, then tap Done.
  5. iPhone Photos Memory Looks screen



Change the memory music

With iOS 15 and iPadOS 15, you can change the music for your memories by choosing from soundtracks or suggested songs. If you're an Apple Music subscriber, you can also access the Apple Music library and view suggested songs based on your preferences or songs played at the time the memory was made. Here's how to change the music:

  1. Open Photos and tap the For You tab.
  2. Tap a memory to play it. 
  3. Tap the Memory mixes button , then tap the Music button .
  4. Select a song from the list, or search for a specific song, then tap Done.



Create your own memories

To create your own Memories from an album, or a specific month or day:

  1. Go to the Albums tab and select the album. Or go to the Library tab and tap Months or Days.
  2. Tap the More button , then tap Play Memory Movie.
  3. While the movie plays, tap the screen, then tap the More button .
  4. Tap Add to Favorites, then tap OK.
  5. Tap the Close button .

To add someone from your People album to your Memories:

  1. Go to the Albums tab, then tap the People album.
  2. Tap the thumbnail of the person, then tap the More button .
  3. Tap Create Photo Memory.



Save your favorite memories

  1. Go to the For You tab, then select a memory.
  2. Tap the More button , then tap Add to Favorites. 

To see your Favorite Memories, go to the For You tab, tap See All next to Memories, then tap Favorites. If you decide that you don't want to save a memory anymore, just tap the Favorite button  again.



Share your favorite memories 

  1. Play a Memory movie, then tap the screen to show the editing and sharing options. 
  2. Tap the Share button , then choose how you want to share.

When you share a memory, the music is shared with it. If a certain song isn't shareable, you'll be prompted to choose a song that can be shared with the memory.



Edit your memories

You can make some changes to your Memories to personalize them even more. You can do things like change the title, add and remove photos from a memory, and depending on the number of photos in a memory, you can change the length of a memory.

Change the title 

  1. Go to the memory, tap the More button .
  2. Tap Edit Title, then tap Save.

Add and remove photos within a memory

  1. Play a memory, then tap the screen.
  2. Tap the More button , then tap Manage Photos.
  3. Check photos to add them or deselect the photos you want to remove.
  4. Tap Done.

To make a photo the key photo for a memory:

  1. Play the memory, then tap the Pause button .
  2. Tap the More button , then tap Make Key Photo.

To hide a specific photo from a memory:

  1. Play the memory, then tap the Pause button .
  2. Tap the More button , then tap Hide From Memory.

Change the length of a memory

  1. Play a memory, then tap the screen.
  2. Tap the More button , then tap Short, Medium, or Long.

Depending on how many photos you have in the memory, you might see only Short and Medium length options.



Learn more

Learn more about using Memories on your Mac."



We hope this helps.


Cheers!

Jan 10, 2023 3:21 PM in response to The Blues

Hello The Blues,


You mentioned that Memories appear on your iPhone. To confirm, are you wanting the same Memories to appear on your iPad? We ask because this would require iCloud Photos being enabled. This is mentioned in Use Memories in Photos on your iPhone, iPad, or iPod touch.


"If you want your Memories to stay updated across your Apple devices, make sure that you're signed into iCloud with the same Apple ID across your devices, then turn on iCloud Photos."


If you're wanting a unique set of Memories just for the iPad, then we'd recommend starting with updating your iPad Air to the latest version of iPadOS, as mentioned in the article above.


"Make sure that your iPhone, iPad, or iPod touch has the latest version of iOS or iPadOS."


If you're still not seeing Memories generated within Photos after enabling iCloud Photos or updating your device, we'd recommend contacting Apple Support directly for additional support.


Regards.





Memories not showing up in For You section of photos app on iPad Air 5

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