i sent someone money but the transaction didn’t go through on their end, but i didn’t get my money back

If they have not accepted the cash, cancel the payment:

How to cancel

1. Open the Messages app, then open the conversation and tap the payment.
2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
3. Tap Cancel Payment.

If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

It might take 1-3 business days for the money to be refunded, depending on your bank or card issuer.

Apple Cash person to person payments are just like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.