Why can’t I hear people when they call?

I can only hear people if I put them on speaker but I can’t hear them otherwise.

iPhone 12, iOS 16

Posted on Jan 7, 2023 4:18 PM

Reply

Top-ranking reply

rgilbert

Level 4

1,066 points

Posted on Jan 10, 2023 10:21 AM

There was an issue with some iPhone 12 models. You might check with Apple using this link:

iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues - Apple Support

View in context

Similar questions

Can’t hear phone calls unless I’m on speaker. When I call people or they call me, I can only hear them if I’m on speaker.
3192 1
Why can't anyone hear me on phone calls? It doesn’t matter if it’s speakerphone, or on the phone – if I call or if someone else calls me, no one can hear me. [Re-Titled by Moderator]
612 3
Audio When I call a single person I can’t hear them at all or it is very feint but when I call anyone else I hear them just fine. Why can’t I hear this specific person when I call them? Is there anyway to fix this problem?
964 1

1 reply

Top-ranking reply

rgilbert

Level 4

1,066 points

Jan 10, 2023 10:21 AM in response to Rwatterson

There was an issue with some iPhone 12 models. You might check with Apple using this link:

iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can’t I hear people when they call?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up