Faulty airtags what are options?

So I have had these 4 airbags since the launch date. Two of them are I believe faulty I put in energizer batteries I hear the beep but when I close the battery door no more beeps and my Find My cannot locate says not responding. Like not responding as if no battery was installed.

iPhone 14 Pro

Posted on Jan 7, 2023 4:43 PM

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1 reply

Jan 9, 2023 5:09 PM in response to PokemonFan1987

Hey PokemonFan1987,


We'd recommend reviewing the information in this article as it explains how to check if your AirTag battery needs to be replaced: How to replace the battery in your AirTag


"Find out if you need to replace the battery

When your AirTag battery is very low, a notification appears on your iPhone:

You can also check the Find My app to see if your AirTag battery needs to be replaced:

  1. Open the Find My app.
  2. Tap the Items tab.
  3. Tap the AirTag whose battery charge you want to check.
  4. If the charge is very low, Low Battery appears under the name of your AirTag. 

"


If you're still having issues after replacing the battery, we'd recommend contacting Apple Support for further assistance here: Get Support


Thanks!

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Faulty airtags what are options?

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