You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deactivate old phone but I can’t see anything

I dropped my phone in water. My screen is completely black and the whole phone is fried but I still get notifications on the old phone. I just got a new phone but I’m trying to deactivate the old phone but I can’t see anything. How do I fix this pls?

iPhone 11 Pro Max

Posted on Jan 7, 2023 5:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2023 6:14 PM

  1. Take the SIM card out of the old phone
  2. See→Deregister iMessage on your iPhone or online - Apple Support
  3. Follow these instructions→What to do before selling or giving away your iPhone, iPad, or iPod touch


2 replies

Jan 7, 2023 6:10 PM in response to alaq81

alaq81 Said:

"Deactivate old phone but I can’t see anything: I dropped my phone in water. My screen is completely black and the whole phone is fried but I still get notifications on the old phone. I just got a new phone but I’m trying to deactivate the old phone but I can’t see anything. How do I fix this pls?"

-------


Extracting Water:



Take it to a Retailer:

The only inexpensive way I can think of(and it will cost money) is to take it to a retailer, seeing if they have a device that gets the water out of a phone. Retailers have these.

Deactivate old phone but I can’t see anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.