Automatic Restart

My phone automatically restarting.


iPhone 11, iOS 16

Posted on Jan 8, 2023 3:09 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Jan 8, 2023 3:19 AM

It might be a hardware (Battery? Digitizer? Screen? Other internal component? failure but we, just users like you, cannot diagnose that issue remotely, sorry.


If you already tried (to no avail) a "forced" restart of your device, as per these instructions:--> Force restart iPhone, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Question marked as ⚠️ Top-ranking reply

Jan 8, 2023 3:19 AM in response to sho69

It might be a hardware (Battery? Digitizer? Screen? Other internal component? failure but we, just users like you, cannot diagnose that issue remotely, sorry.


If you already tried (to no avail) a "forced" restart of your device, as per these instructions:--> Force restart iPhone, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Jan 8, 2023 7:25 AM in response to sho69

Your battery has reached the critical point of its life, and might have unpredictable behavior.

Create a full backup of your iPhone as soon as possible (before the battery dies), then make an an appointment (*) and have your battery replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector.


Regards

Giulio

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Jan 8, 2023 7:25 AM in response to sho69

sho69 wrote: "Yea it is original. its about 80%"

80% is not healthy and is probably the reason for the restarts. Have the weak, aging battery replaced and all will be well:


iPhone Battery & Power Repair


About genuine iPhone batteries


Repair Provider Verification


(Articles found by searching Apple's Knowledge Base.)


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Automatic Restart

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