Can't send photos to non-iPhone users
I can text with non-iPhone users from my iPhone but my pictures, videos do not go through with my new iPhone 14 pro. I can, however, send photos and videos to folks with iPhones.
iPhone 14 Pro, iOS 16
I can text with non-iPhone users from my iPhone but my pictures, videos do not go through with my new iPhone 14 pro. I can, however, send photos and videos to folks with iPhones.
iPhone 14 Pro, iOS 16
@MrBigChips, yes, I tried toggling those settings. Like I said, I have tried every solution that I’ve found in this 9-page thread and the issue persists. It might be Verizon, it might be my phone. Hard to say. I’ll keep trying and if I get it fixed I will report back.
Well I tried everything in this thread from working with my carrier to turning things on and off and standing on my head spitting nickels. Almost everything I have tried would work one or two times then go right back to not sending pictures. Also even when it worked my iPhone would show the red exclamation mark and say not delivered. The only thing I have found that works 98% of the time reducing the picture size to 500KB. If I get the not delivered message I just it send again and it goes. So who knows where the problem is.
I’m curious if your iPhone issue is solved. I too have the same issues. I’m so irritated 😣
I am also so irritated. I just updated to IOS 17.0.2 and it still will not send photos.
Unfortunately not. It seemed to work for a little while. So I finally did what Apple wanted me to do, my partner traded in his Samsung for an iPhone, and now it works fine. Interestingly now, my housemate can't send messages to our group now that my partner has an iPhone. Eventhough our housemate has and iPhone 14. He took it to Verizon, they claimed the issue was Apple, He went to Apple, they said it was Verizon, all because the phone my partner had used to be on an Android!
I tell you they are playing some serious games with us! And Yes on iOS 17 too
I am having the same issue. Im ready to go back to android. Never had these issues
Mine is working now. I made sure that I updated to the latest version. They have had a few updates just recently. Possibly one of them fixed it.
I have an IPhone 13Pro Max and I’m having the same issue. I send pictures and images all the time. What a bummer!
I want to know what is causing this problem.
I’m in the It business I keep up with all my updates work and home it did not resolve my issue. I’m glad your issue was resolved.
I’ve done two lengthy sessions with my provider (Verizon) to no avail (one of them 3 hours, tried everything short of a full restore). I can receive texts and media from Android users, can text back and forth, but I cannot send images, video or links. Always the same message “you must enable MMS.” But of course it’s enabled. Really frustrating. The iPhone also splits up group texts from mixed iOS and Android groups… so annoying…
I have Xfinity mobile (Verizon) and called and had them reset the group messages as well as provisioning MMS
took 45 minutes and all issues were resolved. I could not reply to group texts or send photos or receive photos from any android phone. This is not an apple issue it's your provider You need to ask your customer service agent to escalate this to a tier 3 agent.
A little update:
On my fourth session with Verizon, upper tier and all, they still can't figure it out and I'm currently on hold as the rep tries to patch an Apple rep into the conversation. Here are some things I did/discovered along the way:
I will report back any findings or results!
Quick update: The Verizon Rep contacted Apple and got a rep who suggested just turning off text messaging forwarding. But that didn't help.
It's embarrassing to report that I've just spent four hours on the phone with both Verizon and Apple. Both camps are stumped and escalating it to engineering. Apple scheduled a callback for Sunday, so we'll see what they dig up. Interestingly, neither camp is pointing at the other, saying "it's a carrier issue," or "it's Apple's issue." They seem genuinely stumped but interested in figuring out the problem. And they know it's affecting many users.
I’m having same issues! Android is looking very promising in the nearest future.
Can't send photos to non-iPhone users