Unable to send photos with my new iPhone to non-iPhone users through Messages

I can text with non-iPhone users from my iPhone but my pictures, videos do not go through with my new iPhone 14 pro. I can, however, send photos and videos to folks with iPhones.


[Re-Titled by Moderator]

iPhone 14 Pro, iOS 16

Posted on Jan 8, 2023 10:15 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2023 1:38 PM

Hi jcm53byu,


You started from a great resource: What is the difference between iMessage and SMS/MMS?

Regarding sending media content to non-iPhone users be sure the SMS/MMS option are turned on. Navigate to Settings > Messages and under the SMS/MMS section toggle on MMS Messaging.


If needed, the article here can assist as well: Send and receive messages on iPhone


Should you continue to have an issue, reach out to your cellular provider to ensure the feature and your account are provisioned to send SMS/MMS messages.


If your carrier states all is well, follow the steps here: If you can't send or receive messages on your iPhone or iPad



Cheers.

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Unable to send photos with my new iPhone to non-iPhone users through Messages

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