Inbox Messages still overlapping

Question

Inbox Messages still overlapping

I am running a 4th generation iPad Pro and for the past 2 years, inbox messages overlap. iPad is up to date, all latest updates and nothing fixes it for very long. Yes, I know you can delete the message, clear your trash, spam, cache, restart the app and it will go away till the next message comes in that causes it to reoccur. It seems to only happen on iPads, not phones or iMacs. And no a wipe and reinstall doesn’t fix it either.

Does anyone have a permanent fix?

Posted on Jan 8, 2023 10:34 AM

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Answer 1

Jan 10, 2023 2:40 PM in response to TwinEngineGirl

Hi TwinEngineGirl,

With the details we shared, and being up to date on the iPadOS, the next best step is to contact Apple Support as they can look into this further since it seems to be a bit more in depth of a software issue.

Thanks for using Apple Support Communities.

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Answer 2

Jeff_W.

Community Specialist

Jan 10, 2023 1:43 PM in response to TwinEngineGirl

Hello TwinEngineGirl,

Thanks for reaching out to Apple Support Communities. We see you have some questions about your messages overlapping, and we'd like to help. Are you getting duplicate messages, or are the messages sending on all devices? We want to get the best options so we can go from there.

In the meantime, here is a link to the iPad User Guide if you'd like to take a look:

iPad User Guide - Apple Support

Regards.

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Answer 3

Jan 10, 2023 2:27 PM in response to Jeff_W.

Here is another thread about the same thing where no answer was given. The problem is still out there and I wondered if I missed the answer. What cuauses message headers to overlap? - Apple Community

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Answer 4

Jan 10, 2023 2:23 PM in response to TwinEngineGirl

So someone asked what I meant. In the Preview Screen for iPad you will see two message previews in one spot, making it impossible to read the preview for either message.

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Inbox Messages still overlapping

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