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Level 1

4 points

restore my ipad

I am trying to restore my ipad(can't remember passcode) and I have no updates available but it wont let me proceed on my PC without updating? any ideas

iPad Air 2, iOS 11

Posted on Jan 8, 2023 11:27 AM

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LotusPilot

Community+ 2024

Level 10

284,444 points

Posted on Jan 8, 2023 1:03 PM

The message that you see, concerning update, likely refers to iTunes for Windows - which must be updated to the current version before you’ll be able to restore your iPad.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

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restore my ipad

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