I am on my moms family sharing. She had it set up to where i had to “ask permission” everytime i downloaded an app, well the notifications wouldn’t go through to her phone so she said she would just turn it off through settings, she turned it off and when i try and download an app still it says i have to ask permission, even though she turned it off to where i don’t have to ask permission anymore. what can i do so i can download apps?
iPhone 13
If Ask to Buy isn't working, read the suggestions in the document: If Ask to Buy isn't working - Apple Support about looking for the request in Messages or Notification Center.
Make sure notifications haven't been disabled. This article discusses notifications: Use notifications on your iPhone or iPad - Apple Support
and this one Change notification settings on iPhone - Apple Support
Make sure the software is up to date on all devices involved.
Sometimes it helps to have the devices involved take a fresh look at settings:
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
If Ask to Buy isn't working, read the suggestions in the document: If Ask to Buy isn't working - Apple Support about looking for the request in Messages or Notification Center.
Make sure notifications haven't been disabled. This article discusses notifications: Use notifications on your iPhone or iPad - Apple Support
and this one Change notification settings on iPhone - Apple Support
Make sure the software is up to date on all devices involved.
Sometimes it helps to have the devices involved take a fresh look at settings:
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Greetings laceyware55,
Here’s information on the Ask To Buy feature as part of a child’s Apple ID and Family Sharing, including steps to take if there is an issue receiving the notifications and how to disable the feature -
Approve what kids buy with Ask to Buy
Be sure that the family organizer has disabled the functionality using these steps:
How to turn on or turn off Ask to Buy
If you're a parent or guardian, use your own device to turn on or turn off Ask to Buy.
On your iPhone, iPad, or iPod touch
1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap your family member's name, then tap Ask to Buy. In iOS 15 or earlier, tap Ask to Buy then tap your family member's name.
5. Turn on or off Require Purchase Approval.
On your Mac
In macOS Ventura or later:
1. Choose Apple menu > System Settings, then click Family.
2. Click your child's name.
3. Click Ask to Buy in the sidebar.
4. Turn on or off Require Purchase Approval.
In macOS Monterey or earlier:
1. Choose Apple menu > System Preferences, then click Family Sharing.
2. Click Ask to Buy in the sidebar.
3. Select or deselect the checkbox next to the child's name.
If that has been done, then we’d recommend both the family organizer and the child restart their devices and test again.
If the issue persists at that point, reaching out to Apple Support for assistance would be the next step and can be done with this link - Contact Apple Support
Thanks.
Ask permission to download
