My beats aren’t connecting

My beats haven’t been connecting, the last time i used them was yesterday and it disconnected me saying make sure ur beats range was on ? And it just disconnected me and I haven’t been able to connect from yesterday

Posted on Jan 8, 2023 12:54 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2023 3:06 PM

Hello zubata,


If you're having issues connecting your Beats, If you can't connect to your wireless Beats product provides general troubleshooting steps that can often resolve connectivity issues.


  1. Check the location.
  2. Check the sound settings.
  3. Check the volume.
  4. Use Forget Device, then pair your Beats again.
  5. Reset your Beats product, then pair them again.


If you're still unable to pair them after following those steps, a great way to isolate the issue is testing to see if you're able connect other Bluetooth devices to your iPhone. If this appears to be isolated to your Beats, contact Apple Support for service options.


Take care!



1 reply
Question marked as Top-ranking reply

Jan 10, 2023 3:06 PM in response to zubata

Hello zubata,


If you're having issues connecting your Beats, If you can't connect to your wireless Beats product provides general troubleshooting steps that can often resolve connectivity issues.


  1. Check the location.
  2. Check the sound settings.
  3. Check the volume.
  4. Use Forget Device, then pair your Beats again.
  5. Reset your Beats product, then pair them again.


If you're still unable to pair them after following those steps, a great way to isolate the issue is testing to see if you're able connect other Bluetooth devices to your iPhone. If this appears to be isolated to your Beats, contact Apple Support for service options.


Take care!



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My beats aren’t connecting

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