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How to clear Apple ID balance?

Hello! The reason I want to remove my store credit is because I moved to another country and I want to change the country of my Apple ID


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Jan 8, 2023 2:58 PM

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Question marked as Best reply

Posted on Jan 8, 2023 2:59 PM

If you want to clear your Apple ID balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance, click -> Get Support

Fill in the field >Tell us what's going on<

 

2.                                                                                                      

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)

 


2 replies
Question marked as Best reply

Jan 8, 2023 2:59 PM in response to guzhbanio

If you want to clear your Apple ID balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance, click -> Get Support

Fill in the field >Tell us what's going on<

 

2.                                                                                                      

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)

 


Jan 8, 2023 3:02 PM in response to guzhbanio

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~



How to clear Apple ID balance?

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