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App Store not available on Ultra watch

I have tried all the solutions, and nothing works. Does anyone know how to fix this issue?


thanks,

jay

Posted on Jan 8, 2023 4:52 PM

Reply
Question marked as Best reply

Posted on Jan 10, 2023 6:46 PM

I can get to the app store on my phone, but not my watch. All the other apps work just fine. None of these troubleshooting steps help what so ever.


I cannot be the ONLY person that has this problem on the new Apple watch.


Thanks.

5 replies

Jan 10, 2023 6:42 PM in response to ForeRight100

Hi ForeRight100,


Thanks for providing those additional details. To help with troubleshooting this issue further, we'd recommend going through any step that you may not have already tried from this resource here: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


1. Check the system status page
Find out if there’s an outage for a service in your country or region.

Check Apple’s System Status page
 
2. Make sure that your device is connected to the internet
Use any web browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your internet provider for more help. If only your first device can’t connect to the internet, get help with Wi-Fi on your iPhone or iPadApple WatchApple TV, or Mac.

If you use cellular service to connect to the internet on your iPhone or iPad, make sure that you have cellular data turned on for the app that you're using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.
 
3. Update your software
Update to the latest version of iOS or iPadOSmacOStvOSwatchOS, or software for your non-Apple device. Then try to connect again.
 
4. Check the date and time
Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.
On your iPhone or iPad: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.

On your Mac: Open System Settings, click General, then click Date & Time. Or open System Preferences, then choose Date & Time.

On your Apple TV: Go to Settings > General > Date and Time.



If still running into issues after going through the steps above, we'd recommend reaching out to Apple Support directly from this next link here: Get Support - Apple


Take care!

App Store not available on Ultra watch

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