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leannegsc Author

Level 1

5 points

Keeps spinning when checking for updates

My iMac says I have an update but it just keeps spinning and spinning and no update shows up. I’m running Catalina, so I know j need to update it.

iMac 21.5″ 4K, macOS 10.15

Posted on Jan 8, 2023 8:45 PM

Top-ranking reply

TheLittles

Level 10

194,994 points

Posted on Jan 8, 2023 8:56 PM

leannegsc Said:

"Keeps spinning when checking for updates: My iMac says I have an update but it just keeps spinning and spinning and no update shows up. I’m running Catalina, so I know j need to update it."

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Thank you for the photo.

Updating a Mac with a Spinning Wheel:

Two Thoughts:

New Admin User:

Create a temporary Administrator User, and see if you can perform the update that way. If that does not work...

Safe Mode:

Try this in Safe Mode [boot holding down: command + R]. In Safe Mode, log in items do not run, and damaged system files(caches) may be fixed.

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Keeps spinning when checking for updates

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