Unable to subscribe to Fitness app

I am trying to redeem a code I got from O2. Which works, but when I go to confirm that I will be billed from the 9th of April 2023. I get the following appear.


I click ok and nothing happens.


I went to Settings>Apple ID>Payment

where it asks me to update my card details via the security number on the back of the card. Which I did. But I was still unable to subscribe to the app. I went back to the payment section on my Apple ID it asked me to again update my card. Which I do. I go back to the app and I was again unable to subscribe to the app.


I go back to the payment section of the settings, again I input the information to update my card. Instead of trying to subscribe to the fitness app. I go to the iTunes Store and I was able to purchase The Princess Bride.


I went back to the fitness app and again I am unable to subscribe to the app.


Can someone please help.

iPhone 13, iOS 16

Posted on Jan 9, 2023 1:14 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to subscribe to Fitness app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.