Pop up on iPhone.
Hi. I have had an unusual pop up appear on my iPhone. I am worried that someone is spying on me. Can anyone advise?
I have never downloaded any app that relates to anything written there.
iPhone 11, iOS 15
User profile for user:
destiny241
User level:
Community Specialist
Hello Jimmynix,
It appears there may be a subscription for this app? You can check and cancel it, if needed, using these steps: If you want to cancel a subscription from Apple
How to cancel a subscription on your iPhone or iPad
1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Tap the subscription.
5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
If you can't find the subscription that you want to cancel
Then we'd recommend checking on any profiles that may be installed. If you have a profile installed, you can use these steps to remove it: Install or remove configuration profiles on iPhone
Install or remove configuration profiles on iPhone
Configuration profiles define settings for using iPhone with corporate or school networks or accounts. You might be asked to install a configuration profile that was sent to you in an email, or one that is downloaded from a webpage. You’re asked for permission to install the profile and, when you open the file, information about what it contains is displayed. You can see the profiles you have installed in Settings> General > Profiles & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted.
In case this is a managed device, please contact your IT department about this.
Let us know if these steps solve the issue for you or not, take care.