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User profile for user: Marlow49
Marlow49 Author
User level: Level 1
12 points

Photo albums

In the past I have created a number of albums in 'My Albums' and then added individual photos to the new album. Simple. Today, when I click the + sign next to My Albums, nothing happens. In the past a new box would appear under My Albums which I would then name and add to.

I have spent over an hour on this so any suggestions welcome.

iMac

Posted on Jan 9, 2023 11:21 AM

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User profile for user: Richard.Taylor
Richard.Taylor
User level: Level 6
9,810 points

Posted on Jan 9, 2023 1:47 PM

What OS are you using? In any case, the first things to try are these:


  • Restart the computer (of course)
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon.
  • Make a new user and see if the same problem recurs with it
  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens.
  • Start in Safe Mode (different for different computers) This bypasses certain potentially disruptive processes.

           Start up your Mac in safe mode - Apple Support 


One of these steps may fix the problem, but their failure to work is also diagnostic.


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Question marked as Top-ranking reply
User profile for user: Richard.Taylor
Richard.Taylor
User level: Level 6
9,810 points

Jan 9, 2023 1:47 PM in response to Marlow49

What OS are you using? In any case, the first things to try are these:


  • Restart the computer (of course)
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon.
  • Make a new user and see if the same problem recurs with it
  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens.
  • Start in Safe Mode (different for different computers) This bypasses certain potentially disruptive processes.

           Start up your Mac in safe mode - Apple Support 


One of these steps may fix the problem, but their failure to work is also diagnostic.


Reply

Photo albums

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