Photo albums

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Level 1

12 points

Photo albums

In the past I have created a number of albums in 'My Albums' and then added individual photos to the new album. Simple. Today, when I click the + sign next to My Albums, nothing happens. In the past a new box would appear under My Albums which I would then name and add to.

I have spent over an hour on this so any suggestions welcome.

iMac

Posted on Jan 9, 2023 11:21 AM

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Answer 1

Best reply

Richard.Taylor

Level 5

7,164 points

Jan 9, 2023 1:47 PM in response to Marlow49

What OS are you using? In any case, the first things to try are these:

Restart the computer (of course)
Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon.
Make a new user and see if the same problem recurs with it
Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens.
Start in Safe Mode (different for different computers) This bypasses certain potentially disruptive processes.

Start up your Mac in safe mode - Apple Support

One of these steps may fix the problem, but their failure to work is also diagnostic.

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Answer 2

Old Toad

Level 10

208,003 points

Jan 10, 2023 9:29 AM in response to Marlow49

Which of the several steps that Richard recommended solved your problem? That way others who have the same problems can benefit from your experience.

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Answer 3

Marlow49 Author

Level 1

12 points

Jan 10, 2023 6:54 AM in response to Richard.Taylor

Many thanks. Problem solved

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Answer 4

Marlow49 Author

Level 1

12 points

Jan 10, 2023 1:15 PM in response to Old Toad

I am running Mac OS High Sierra. I had already tried a restart but with no effect. However, I did a hard reboot and everything was fine so did not need to apply the other suggestions from Richard.

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Photo albums

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