Face ID not working
My Face ID had stopped working. I’ve tried re installing it but it won’t work. I’ve tried everything suggested. I have iPhone 13.
iPhone 13
My Face ID had stopped working. I’ve tried re installing it but it won’t work. I’ve tried everything suggested. I have iPhone 13.
iPhone 13
Hello Lucylulu,
Apple has several documents helping you with Face ID.
This document is specific and explains what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the first 8 don't solve the issue then use #9, contact Apple.
Hello Lucylulu,
Apple has several documents helping you with Face ID.
This document is specific and explains what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the first 8 don't solve the issue then use #9, contact Apple.
Face ID not working