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Family won’t let me add anymore people after I add myself and 3 others.

I added myself and 3 others to my family group, and now the “add person” icon is greyed out and will not let me add the last two people. How do I fix this?

iPhone 14 Pro

Posted on Jan 9, 2023 6:18 PM

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Question marked as Best reply

Posted on Jan 10, 2023 9:36 AM

Do any of the other people have multiple Apple Accounts?


Maybe Apple can figure out why this is happening. You should be able to have 6 IDs total.


This is what a Community Specialist recommended in a similar topic: Hi, I can’t add 6th family member - Apple Community -->


Contact Apple, click here --> Choose your country or region - Official Apple Support

Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support





1 reply
Question marked as Best reply

Jan 10, 2023 9:36 AM in response to Shackenson

Do any of the other people have multiple Apple Accounts?


Maybe Apple can figure out why this is happening. You should be able to have 6 IDs total.


This is what a Community Specialist recommended in a similar topic: Hi, I can’t add 6th family member - Apple Community -->


Contact Apple, click here --> Choose your country or region - Official Apple Support

Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support





Family won’t let me add anymore people after I add myself and 3 others.

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