Apple Watch Ultra Weather App Wrong Cities?

I just got the Apple Watch Ultra a few days ago and had to do a force restart today on the watch. I noticed the same thing for my weather. On my iPhone under Settings, Privacy & Security, Location Services is turned on, and Weather has Always selected and below that Precise Location is turned on. Then on my iPhone under the Watch app under Weather, I have Current Location as my default city and below that I have mirror my phone. Then under my Apple Watch under Settings, Weather, and then selecting Default City it shows a green check mark for Current Location. The situation is when you either force restart or shut down your watch using the various types of shut downs/restarts that when the Apple Watch re-powers that you have a different city selected and even have different cities (Cupertino, NYC, etc.) listed under the Weather app on your Apple Watch when you didn’t have them on that list before you restarted your watch. So every time you power your watch on again, you have to manually delete those cities and have your default location selected when it should’ve been selected anyways when you restarted your watch? If anyone has an answer, it would be much appreciated.

Apple Watch Ultra

Posted on Jan 9, 2023 8:15 PM

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Posted on Jan 12, 2023 11:53 AM

Hello bmurphy315,


To help us get a better understanding of the issue, we’d like to ask a few questions.


1. Just to confirm, it seems like new or additional cities are added every time the Apple Watch is restarted, correct?

2. Do you ever receive an error or message before this occurs? If so, what does the error say?

3. Do you experience the same behavior on your paired iPhone, or only the Apple Watch?


The above information will help us plan how to proceed.


Please also check out this link, which has some good information on using and checking Weather on Apple Watch, which may help: Check the weather on Apple Watch


Choose your default city

1. Open the Settings app  on your Apple Watch.
2. Tap Weather, tap Default City, then choose a city.
3. You can also open the Apple Watch app on your iPhone, tap My Watch, then go to Weather > Default City.

Conditions for that city are shown on the watch face, if you’ve added weather to the face.


Thanks!

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Jan 12, 2023 11:53 AM in response to bmurphy315

Hello bmurphy315,


To help us get a better understanding of the issue, we’d like to ask a few questions.


1. Just to confirm, it seems like new or additional cities are added every time the Apple Watch is restarted, correct?

2. Do you ever receive an error or message before this occurs? If so, what does the error say?

3. Do you experience the same behavior on your paired iPhone, or only the Apple Watch?


The above information will help us plan how to proceed.


Please also check out this link, which has some good information on using and checking Weather on Apple Watch, which may help: Check the weather on Apple Watch


Choose your default city

1. Open the Settings app  on your Apple Watch.
2. Tap Weather, tap Default City, then choose a city.
3. You can also open the Apple Watch app on your iPhone, tap My Watch, then go to Weather > Default City.

Conditions for that city are shown on the watch face, if you’ve added weather to the face.


Thanks!

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Feb 12, 2023 7:43 AM in response to Pilerman

I've come to the conclusion that you (and several other folks) are correct!

While the weather on my watch didn't seem to have any problems, it occurred to me that I hadn't ever shut it down and restarted it. I've had this watch since the first week of December and I've never turned it off (rebooted it).

That's what I decided to do this morning so that I could see if I'd experience the same issue. I did!!

My watch showed my location based (GPS) related weather and then when I clicked on the widget, then hit the back arrow, I could see three: GPS location, Cupertino, and New York.


Next, I unlocked my phone and opened the Apple Weather app on it. After a short delay, the list on the watch magically changed. My saved cities replaced the Cupertino and New York.


I guess that you could say that I learned something new today!


I concur with what everybody else is saying, the watchOS doesn’t remember where it left off.


Two things:

1. Don't shut off the watch, mine had been on for 70ish days.

2. If you do have to shut off the watch or it completely dies, just know that you'll need to open the Weather app on the phone so that the two can sync.


I guess that we all need to fill out and submit this form requesting that they look into this slight inconvenience.

Feedback - Watch - Apple

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Feb 14, 2023 9:12 AM in response to lobsterghost1

My 8 does exactly what everyone says is happening.

I figured that it was something that got addressed with iOS 16.3.1 and watchOS 9.3.1 but no, same thing.

It's only after a watch restart. It just doesn't remember what it was doing before the restart.

After rebooting the watch, I click on the weather widget and the heading of the screen is based on the GPS location of the watch. If I click the back arrow (upper left corner) it opens a list. In the list there are 3; GPS based, Cupertino, and New York.

Then if I open the weather app on the phone and give it a few seconds... Bingo! The watch syncs to the same cities as the ones in my phone. I can be watching the watch screen as the change happens (when it syncs).

See the screen shots.


Instead of deleting Cupertino on the watch, just open the weather app on the phone and then the watch will "Mirror my iPhone" if that's how they have the settings.


And... This 'issue' doesn't bother me because I don't regularly shut off my watch. I only did so to see if my watch would do what everyone says is happening to them.

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Jan 12, 2023 2:35 PM in response to Brittany1416

It is just when the watch is restarted. I’m using the Apple Watch Ultra using watchOS 9.2 and an iPhone 13 Pro using iOS 16.2. Whenever I force restart or shut down my watch and it is restarted, the watch has Cupertino and New York along with my current location under the weather app on my watch. So I have to delete Cupertino and New York every time I restart the watch. I just bought my watch on January 7th, 2023 so when I purchased the watch, I updated it to the current watchOS 9.2 so I’m unsure if this is in regards to just the new OS

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Jan 18, 2023 6:38 AM in response to bmurphy315

Are there any updates to this? This also randomly happened to me ~1 week ago and I’ve tried all the recommendations I could find. I’ve double-checked the weather settings on my watch and iPhone. This is really frustrating. Any suggestions? I am on an older watch (Series 4) with OS that is up to date and an iPhone 11 with 16.2

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Feb 4, 2023 7:25 AM in response to bmurphy315

This has been happening to me too for over a month. I was so excited this week when my watch told me there was an update available. Unfortunately the update did not fix the issue. Apple really needs to fix this issue because I check the weather on my watch about 100 times per day and I’m tired of accidentally dressing for New York’s temps when I live in TX…

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Feb 4, 2023 8:39 AM in response to lobsterghost1

It is. It’s a software issue. I’ve called Apple multiple times and have spoken to 4-5 people who work for Apple and none of them had a fix, answer, etc. This was an issue with the last OS and a current issue with the new OS. I’ve seen multiple threads on here with people having the same issue. Every time you force restart your watch, the weather app will add Cupertino and New York even if you don’t have those cities listed within your weather app on your iPhone and it is even selected “mirror my phone”

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Feb 4, 2023 9:29 AM in response to bmurphy315

I agree. I have tried all of the above and it resets to New York and Cupertino every morning when I restart the watch. I have it set to “mirror my iPhone” as well as location services turned on. Even when it does successfully mirror my iPhone (after I delete NY/Cupertino daily), it often shows the wrong temperature for my area.

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Feb 4, 2023 3:43 PM in response to lobsterghost1

It’s effecting multiple people with the 2 same exact cities (Cupertino and New York). And everyone from what I see is running the most recent iOS for their iPhone and most recent OS for their watch. Everyone seems to have the weather app mirroring their iPhone. I’ve unpaired the watch 5 times and it has the same issue. I’ve even spoken to 4 or 5 people from Apple and gave them permission to have access to my iPhone so I then used my camera on my iPhone so they could view my watch. I performed the force restart and every person I spoke to said it wasn’t a defect for the watch and it’s nothing that would be sent in for repair and it’s something related to the software which I agreed

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Feb 11, 2023 8:43 AM in response to jennalanae

jennalanae


The Ultra watch is very new and your watch must be an older series.

I'll try to help you right here in this thread but it could get confusing and it would actually be better if you could create a brand-new thread of your own.

With all of that being said, hopefully I can get you fixed up in this single reply.

Here we go:

Using your phone, go into Settings (gear icon), > Privacy & Security, > Location Services, > Apple Watch Faces

Make sure that Apple Watch Faces is set to "While Using the App".


I'm pretty sure that this will get yours working. It is my belief that an update added this new Privacy and Security and for some reason, most people's watches defaulted to "Never".

My fingers are crossed 🤞

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Feb 12, 2023 7:56 AM in response to Pilerman

I dunno........After EVERY iOS and WatchOS update, I Force Restart my devices. My Apple Watch Ultra has never defaulted to Cupertino or NY and certainly didn't after WatchOS 9.3. I'm not sure the advice to never restart (or force restart) is the answer.

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Feb 12, 2023 9:20 AM in response to Pilerman

Yes. It’s happening to a lot of other people. It doesn’t matter if you have it to mirror my phone and all your settings are set up correct. I have all my settings up correct and I have called into apple support 4 times and have given them permission to access my phone and nobody had a single answer on what to do. All of them told me it’s not a defect with the watch and that it’s something caused from the software. You don’t have to have 100% of users to experience the same issue for it to be a software issue. So eventually when a software update rolls around, I bet you’re going to see this as one of the fixes in the description.

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Apple Watch Ultra Weather App Wrong Cities?

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