Why can’t I pay for my Apple Music with my master card?
Why can’t I pay for my Apple Music with my master card? They keep asking me to contact Apple
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Then you will have to contact the official Apple Support and ask them to look into your payment details, to find the reason for that message.
Contact Apple for support and service - Apple Support
Did you check, if your payment information is still complete and correct?
If you need to change or update your Apple ID payment method - Apple Support