Any ideas how to get my current phone to open when it has a black screen with intermittent white apple? It started this during a transfer to a new phone. It won’t power up or power off.
iPhone 11 Pro Max
Does the phone still charge, if connected to your power adapter?
Can you force restart your device?
Force restart iPhone - Apple Support
If this does not work, see if you can connect in recovery mode to your computer, as explained in this article:
Does the phone still charge, if connected to your power adapter?
Can you force restart your device?
Force restart iPhone - Apple Support
If this does not work, see if you can connect in recovery mode to your computer, as explained in this article:
Current phone black screened with white apple during transfer to new phone
