Hi my 11 pro max sometimes doesn’t hang up calls
and the screen not wake how much I try to wake up by pressing all the buttons. Even can’t switch it off. It again becomes like before after a while . But now I am having this issue frequently. Regularly update the software. Now iOS 16.2 is running on my phone . Plz help me out
Hi zahirul99,
Thanks for contacting Apple Support Communities!
We understand that you're unable to disconnect your calls and turn off your iPhone, correct?
It sounds like you may be using the side button to disconnect your calls, is that right? If so, check out this resource which will show you how to troubleshoot your iPhone buttons: If a button or switch isn't working on your iPhone or iPad - Apple Support
If you're unable to disconnect your calls via the iPhone display, this may help you as well: If the screen isn't working on your iPhone or iPad - Apple Support
"If your screen is too sensitive or responds intermittently to touch
Contact Apple Support
If your screen still isn't working, you might need to set up service for your device. Contact Apple Support."
Take care!
Hi zahirul99,
Thanks for contacting Apple Support Communities!
We understand that you're unable to disconnect your calls and turn off your iPhone, correct?
It sounds like you may be using the side button to disconnect your calls, is that right? If so, check out this resource which will show you how to troubleshoot your iPhone buttons: If a button or switch isn't working on your iPhone or iPad - Apple Support
If you're unable to disconnect your calls via the iPhone display, this may help you as well: If the screen isn't working on your iPhone or iPad - Apple Support
"If your screen is too sensitive or responds intermittently to touch
Contact Apple Support
If your screen still isn't working, you might need to set up service for your device. Contact Apple Support."
Take care!
Can’t hang up call’s sometimes
