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White screen

Hi after the update ok iOS 16.2 my iPhone 13 Pro is having white screen problems

Posted on Jan 10, 2023 12:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2023 12:24 PM

Hi RmvDakila,



Thank you for using the Apple Support Communities! If you're iPhone is not responding, the steps from the article below may help:


If your iPhone won't turn on or is frozen

On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


Or,


If your iPhone turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Select your iPhone on your computer.
3. . While your iPhone is connected, follow these steps:
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.



4. . Keep holding the buttons until you see the recovery mode screen.
An iPhone showing the recovery mode screen.

5. When you get the option to restore or update, choose Update.
A Finder window showing a prompt with the choice to update or restore your iPhone. Update is selected.

6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.


Hope this helps!

Have a great day.


3 replies
Question marked as Top-ranking reply

Jan 12, 2023 12:24 PM in response to RmvDakila

Hi RmvDakila,



Thank you for using the Apple Support Communities! If you're iPhone is not responding, the steps from the article below may help:


If your iPhone won't turn on or is frozen

On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


Or,


If your iPhone turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Select your iPhone on your computer.
3. . While your iPhone is connected, follow these steps:
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.



4. . Keep holding the buttons until you see the recovery mode screen.
An iPhone showing the recovery mode screen.

5. When you get the option to restore or update, choose Update.
A Finder window showing a prompt with the choice to update or restore your iPhone. Update is selected.

6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.


Hope this helps!

Have a great day.


White screen

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