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iPhone 13 won’t charge

iPhone 13 has died and won’t charge. I have also tried using a wireless charger and it’s still not responding . What do I need to do?

iPhone 13, iOS 16

Posted on Jan 10, 2023 5:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2023 5:49 AM

Hi there, try this:


Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.


  1. Let your device charge for a half hour.
  2. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.
  2. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


3 replies
Question marked as Top-ranking reply

Jan 10, 2023 5:49 AM in response to Lrnsngltn

Hi there, try this:


Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.


  1. Let your device charge for a half hour.
  2. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.
  2. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


Jan 11, 2023 2:53 AM in response to Lrnsngltn

Check the connections and the power outlet has electricity. 🔌


If there is no power, then check the fuse box for a tripped circuit and reset.


Once everything is confirmed, then simply click ▶︎ If your iPhone won't charge for detailed instructions.


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

Jan 10, 2023 5:29 AM in response to Lrnsngltn

Hello ~ Just to ask ….have you tried force restarting? Take a look here by clicking below…


 If your iPhone or iPod touch won't charge


*Force restart iPhone - Apple Support


*Let your device charge for another half hour.

If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.



Genius Bar Reservation and Apple Support Options - Apple


iPhone Repair & Service - Apple Support



~Katana-San~


iPhone 13 won’t charge

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