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I noticed this notification just now keeps popping up whenever I restart/turn on my Mac, and click the Login Items in settings. How do I stop this? I also noticed a CleanMyMac option in the login items tho I have it uninstalled, and its folders deleted. Pls help

MacBook Air 13″, macOS 13.1

Posted on Jan 10, 2023 10:10 AM

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There's probably a kext file still in your system that's loading at boot. If you just deleted the CleanMyMac app you didn't do enough to rid yourself of the app and its support files.


Do the following: Boot into Safe Mode according to How to use safe mode on your Mac and download and run the shareware app Find Any File to search for any files with the application's or the developer's name in the file name.  For CMM software you'd do the following search(es): 


1 - Name contains cleanmymac

2 - Names contains macpaw


Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.  


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


Also, CMM is considered to be akin to malware by many of the contributors here in the ASC.



Posted on Jan 10, 2023 10:26 AM

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22 replies

Jan 20, 2023 10:45 AM in response to Old Toad

I have been using CleanMyMac for at least a decade or longer with no issues. It has improved greatly over the years, with the currant version being CleanMyMacX. Apple sells it on their app store. I have read comments over the years about people having an issue with it. Has not been the case with me. I think where people have run into trouble is not carefully designating exactly what they want the program to clean up, especially on its first run thru. It cleans out 5GB of useless data once a week on my iMac without any negative effects. It actually has a malware detection routine that one can run after designated cleanups or any other time and a number of other routines from detecting available upgrades to uninstalling software. Currently running on 2 iMacs in our house without any issues.

Jan 20, 2023 10:54 AM in response to Ozzie_412

I agree, Apple support is surprisingly good and usually trustworthy. I don't blame you at all for sharing that information after the fix given to you by an Apple technician worked perfectly for you. And despite your instructions being dangerous, they were also VERY useful in understanding a simple way to fix the problem at hand.


I think you now know that CleanMyMacX is not something we want on our computers. You just reminded me that one of the bothersome popups I was getting was about my printer. I haven't tried printing yet since I fixed the popup problem.

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