Thanks for reply and information. Took two visits and approximately 5 hours total to get a new phone activated took every employee at store to work together to get activated, they did a good job! Did not transfer any numbers or anything, just new phone.
Question about the emulator was because of prior phone and why I left service provider and Apple. It was not the icons on the phone it was the actual entire background of the phone, the entire border around the phone was shaking similar to the icons. In some instances I had two battery life’s over lapping. I decided to try apple again about five years later because need phone for business but phone is behaving in the same manner but no emulator. Service Provider always thought I was in a different city for example, I was on East coast of Florida but Service Provider thought I was on West Coast, West Palm Beach vs Tampa when making a customer service call. Getting the same issue now but service provider upper management was completely disrespectful/unprofessional and said it is not their problem. I have had emails deleted or opened which is annoying. Emulator issue they gave explanation that 3/4g was not secure and they could not do anything. I guess 5g is suppose to be super secure. It appears someone/something has access to phone, very annoying and almost compulsive, have to double check things because they randomly change on their own (text messages etc). Scrolling issues tried different browsers/reset and updated software, even having scrolling issues with applications not just browser. Thanks for Advice!
