CarPlay keeps getting disconnected via USB cable

I am trying to set up my parents' new car. They live in Europe and drive a 2022 Dacia Sandero Stepway III. The car comes with the CarPlay feature but for some reason it keeps getting disconnected and I cannot figure out why. It connects, but after a few minutes it disappears, and you need to unplug the phone and plug it back. l I used two iPhone 12 Pro and two iPhone 13 minis, all are updated, iOS 16.2. I tried all the tricks that I could find online, and nothing works. The car has the most updated system version. The Bluetooth connection seems to be fine. It's the USB cable connection that is causing issues. BTW, I just bought a brand-new Apple cable. Anyone in a similar situation?

iPhone 12 Pro, iOS 16

Posted on Jan 10, 2023 12:38 PM

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Oct 2, 2023 3:53 AM in response to takacstamas

For all of those who are still dealing with the issue of wired connection of CarPlay with iPhone 14/13 and Dacia Media Display,

I found another cable that's working fine (that "Eono" brand is no longer available). It is the "Anker Powerline+ III USB-A Cable with Lightning Connector". It must be precisely this type (which is a little more expensive: about 15 euros), because I've tried also The Powerline II which didn't work.

It could be something about the data transfer speed: this one I mentioned has 480 mbps transfer rating.



CarPlay keeps getting disconnected via USB cable

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