The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My Apple TV remote keeps unpairing from the device. Is this happening to anyone else? And what can I do about it?
Apple TV 4K, tvOS 16
Try restarting just the remote, and pair it again, as described in: If your Siri Remote or Apple TV Remote isn't working - Apple Support
If the issue persists after that, then contact Apple Support.
Same here. Just happened yesterday for the first time. Had to restart the Apple TV and it worked again. (Not sure if this means the issue is on the Apple TV side versus the remote itself).
Apple TV remote unpairing
