You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment Failed subscription

I have made the payment for the purchase of tinder gold for ₹2099 Amount was deducted from my accpunt but the subscription purchase was not received.Please look into that thanq


[Image Edited by Moderator to Remove Personal Information]

iPhone 11, iOS 16

Posted on Jan 11, 2023 12:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2023 1:24 AM

Sorry, but this is a user to user forum only, we don't have access to other users data, only the official Apple Support can do that.

As a first step you could request a refund, as explained in this article:

Request a refund for apps or content that you bought from Apple - Apple Support


Or contact the official Apple Support directly by choosing the phone number from this Apple page:

Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 11, 2023 1:24 AM in response to Ravitej Jupudi

Sorry, but this is a user to user forum only, we don't have access to other users data, only the official Apple Support can do that.

As a first step you could request a refund, as explained in this article:

Request a refund for apps or content that you bought from Apple - Apple Support


Or contact the official Apple Support directly by choosing the phone number from this Apple page:

Contact Apple for support and service - Apple Support

Payment Failed subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.