Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone screen

I bought the iPhone 14 pro max a few weeks ago and from the moment I got it when I open the screen it does something small lines like broken but as it goes on they become more continuous

iPhone 14 Pro Max, iOS 16

Posted on Jan 11, 2023 3:31 AM

Reply
Question marked as Best reply

Posted on Jan 11, 2023 4:14 AM

It might be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


Since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:


1 reply
Question marked as Best reply

Jan 11, 2023 4:14 AM in response to alba141

It might be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


Since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:


Phone screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.