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I cannot get my replacement AirPod to connect

I got a replacement AirPod (second gen), have followed instructions for connection and reset multiple times and still can’t get the new right AirPod to connect

Posted on Jan 11, 2023 7:58 AM

Reply
1 reply

Jan 14, 2023 7:33 AM in response to Yeoldunner

Hi Yeoldunner,


You started from a great resource: How to reset your AirPods and AirPods Pro


For help with setting up replacement AirPods, test the steps below found in the article here: Set up your replacement AirPods or charging case


"Set up your AirPods or charging case

  1. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the Information button  next to your AirPods.
  2. Tap Forget This Device.
  3. Tap Forget Device, and tap again to confirm.
  4. Put both AirPods in your charging case.
  5. Open the lid and check the status light. It should flash amber.
  6. Press and hold the setup button on the back of the case for a few seconds. The status light should flash white.*
  7. Go to the Home Screen on your iPhone, iPad, or iPod touch.
  8. Open the case—with your AirPods inside—and hold it next to your iPhone, iPad, or iPod touch. A setup animation appears on your screen.
  9. Tap Connect, then tap Done."



If the issue continues, reach out to Apple Support directly to further assist.

Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.


I cannot get my replacement AirPod to connect

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