You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why Apple service charge me RM16.90, and without my permission , what is this charge .. and why to charge

I checked my recent charge , also Did delete all the payment methods .. how come Apple still can charge me Rm16.90, sometime Rm14.90.. why and what is this charge .. also I did delete all the card payment from my iPhone setting , how come still can charge my touch & go card , this is annoying.. can u explain , if not I will take this action to report ..

Posted on Jan 11, 2023 8:35 AM

Reply
2 replies

Jan 11, 2023 8:51 AM in response to WengWah

I”m just a person like you so really can’t answer that. What I can do is point you towards an article that may give you some tips, and if you have further questions there are links there to contact Apple directly.


chances are you have a subscription that you don’t realize you have


If you see 'apple.com/bill' on your billing statement - Apple Support


Jan 11, 2023 10:10 AM in response to WengWah

There are active scams where someone steals access to a card number through a poorly-protected web site and then "spoofs" a real company like Apple. When it happened to us they pretended to be Target Stores, a firm with whom we had never done business.


If the review of your purchase history (instructions in the link Skydiver 119 provides) shows Apple has no record of the purcahse, then the chances are good it is a scammer. Apple cannot fix that; only your bank or credit card issuer can. Involve them NOW.


When my wife's card number was compromised and used by someone else, AMEX identified the charges as fraudulent, forgave us the debt, and issued Mrs AJ a new card number to replace the one that was compromised, all in just over 24 hours.


As Skydiver said, we are not Apple. We have no more access to Apple financial recods than you. Posting here will not fix this.

Why Apple service charge me RM16.90, and without my permission , what is this charge .. and why to charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.