Hard Reset vs Factory Reset

Question

Hard Reset vs Factory Reset

What is the difference between Factory Reset and Hard Reset on iPad? Would it make a difference when changing Iclouds and Apple IDs? I cannot merge the iClouds.

iPad Pro, iPadOS 16

Posted on Jan 11, 2023 2:13 PM

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Answer 1

sberman

Level 10

273,360 points

Jan 11, 2023 2:26 PM in response to Strikingout123

You’ve mentioned how you’re attempting to do something. It would be much easier to help if you told us what you’re trying to do.

I will take a guess. Perhaps you’re trying to give / sell an iPad to someone else.

When you mention “merge the iClouds”, each person, regardless of age, needs her/his own, unique Apple ID.

An iPad should be thoroughly cleansed as follows before changing owner.

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

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Answer 2

sberman

Level 10

273,360 points

Jan 11, 2023 2:52 PM in response to Strikingout123

There are many terms you use that I can’t understand. Here are some.

”apps stopped swiping”. Apps don’t normally swipe.
- Are you trying to relocate them? Move apps and create folders on your iPhone, iPad, or iPod touch - Apple Support
- Are you trying to force close them? Close an app on your iPhone or iPod touch - Apple Support
”merged the iClouds”. First of all, what you call “the iClouds” must refer to Apple IDs. Apple IDs can never be merged, as each generally belongs to a different person. The method used to “bring all data over” presumably involved Family Sharing.

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Answer 3

Jan 11, 2023 2:32 PM in response to sberman

After an IOS update, my Apps stopped swiping. We Factory Reset several times and even went with AppleCare Refurbished. No luck. It carries over through my iCloud/Apple ID. Got a new IPad Pro a new Apple ID and the Store-had me sign out of iPhone and sign into iPhone with new ID to bring all data over. Lo and behold, same problem. Apps stopped swiping with new iPad and new Apple ID. Merged the iClouds.

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Answer 4

Jan 11, 2023 4:50 PM in response to sberman

This is what Apple tells you. Please reread what I wrote. I had a brand new iPad Pro with a brand new Apple ID. We were airdropping photos from one ID to the new one. The tech said to sign out of my old Apple ID from iPhone 12 and sign into new Apple ID. Well, in fact it brought everything over. Contacts, photos and Apps. How is that possible if it didn’t “merge” it. All my Apps came over with little clouds next to them.

Thank you for your help. Please continue with your thoughts on this.

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Answer 5

Jan 11, 2023 5:05 PM in response to sberman

Trying to close background Apps. They never “Factory Reset” the iPhone 12. I just signed out and signed in with new Apple ID. All my data stayed in my iPhone, with the sign into new Apple ID. It brought over all my Apps, Photos and Contacts. No documents or notes. (All were airdropped)

My iPhone 12 Mini always worked perfectly. My brand new iPad Pro with new Apple ID now has the same swiping problem my old iPad Pro does. How would this happen if it didn’t merge?

Apple care is saying it was from “airdropping” bad personal data. However the issue of unable to swipe after a basic shut down would happen within 2-14 days. This time we factory reset new iPad a few days later, as it initially stopped swiping, Factory Reset it with all my personal data, (airdropped) and brought Apps over one at a time. After 2 months, without problems, Finally brought the last 6 Apps over and a few days later..Apps stopped swiping closed. Meaning I would bring up all Apps and swipe closed.

Thank you for your help.

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Hard Reset vs Factory Reset

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