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in regular photo mode camera continuely refocusing

Iphone 14 pro max - camera constantly refocusing

iPhone 14 Pro Max

Posted on Jan 11, 2023 2:13 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2023 6:29 AM

This is happening with mine too. Continually refocusing, not allowing pictures to be taken but no issue on any other camera mode. Pano, portrait video are all fine.


camera is clean and can be used in any other mode


is there a way to fix the issue

2 replies

Jan 14, 2023 1:39 PM in response to kkmcclintic

Hi kkmcclintic,


Thanks for reaching out to Apple Support Communities.


It sounds like you're having an issue with the camera on your iPhone.


We're happy to assist.


We recommend checking out the steps in the section titled "Remove the case, accessory, or film and test" from the article here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


1) Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2) Test the camera by trying to take a photo.
3) Test the LED flash:

1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen..

2. Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.


We're recommending the steps above because they directly address the issue you initially posted about: the camera on your iPhone is continuously refocusing.


Should the issue continue, follow up with the steps in the section below.


If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.

2. Restart your iPhoneiPad, or iPod touch

3.Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .


Please let us know the outcome after giving the above steps a try.


Cheers!

in regular photo mode camera continuely refocusing

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