error 1675
what does this error mean?
I need to recover data from iphone, but can't update it due to this error
iPhone X
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User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there dmytro152,
If you are having issues updating your iPhone, these steps from If your iPhone or iPad won't update can help resolve what's happening:
1. Update your Mac or PC
Update your Mac. Or if you have a PC, get updates from Microsoft. If you're using iTunes, make sure that you have the latest version of iTunes.
2. Plug your device directly into your computer
Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition.
Make sure that your device is unlocked. If prompted, trust your device.
If you still see an error alert, try a different Apple USB cable or switch to a different USB port on your computer.
3. Restart your computer and your device
Turn off your computer, then turn it on again. Next, restart your device.
Learn how to restart your iPhone, restart your iPad, or restart your iPod touch.
4. Check your computer’s security software
You might need to update, change, or uninstall software that could be interfering with your computer's connection with iTunes.
5. Use a different computer
If you are trying to accomplish something else, please provide more details so that we can continue to assist.
Cheers!