Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro video playback

Hello, I noticed that when playing back video on any iPad, even latest pro, there are 2 black stripes, top and bottom. The screen is thus not filled. Is there any setting to change so that the playback screen reflects what has been recorded?

Thanks

Posted on Jan 11, 2023 3:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2023 4:26 PM

You will see black bands when the aspect ratio of the recorded video material does not match the screen aspect ratio of the iPad screen. As is, you are seeing the recorded video exactly as intended.


Your iPad screen aspect ratio (the ratio of width versus hight) is approximately 4:3 - whereas widescreen movie material is often 16:9 (i.e., much wider than it is tall), resulting in a black band above and below the visible image. If the 16:9 material is expanded to fill the screen, one of two things will happen…


a) If the height is simply increased to remove the bands without also widening the screen, this will introduce image distortion; vertical objects will appear artificially tall and thin.


b) If instead the hight and width is increased to remove the bands without introducing image distortion, the left and right edges will be cropped from view. In this situation you have effectively zoomed-in to the visible image - and hidden the edges.


I hope this explanation is helpful with understanding both what you see - and why.

2 replies
Question marked as Top-ranking reply

Jan 11, 2023 4:26 PM in response to anca242

You will see black bands when the aspect ratio of the recorded video material does not match the screen aspect ratio of the iPad screen. As is, you are seeing the recorded video exactly as intended.


Your iPad screen aspect ratio (the ratio of width versus hight) is approximately 4:3 - whereas widescreen movie material is often 16:9 (i.e., much wider than it is tall), resulting in a black band above and below the visible image. If the 16:9 material is expanded to fill the screen, one of two things will happen…


a) If the height is simply increased to remove the bands without also widening the screen, this will introduce image distortion; vertical objects will appear artificially tall and thin.


b) If instead the hight and width is increased to remove the bands without introducing image distortion, the left and right edges will be cropped from view. In this situation you have effectively zoomed-in to the visible image - and hidden the edges.


I hope this explanation is helpful with understanding both what you see - and why.

iPad Pro video playback

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.