My playlist cover art kept disappear

My playlist cover kept disappear after few week I post it on, it was both gone on my iPhone and Mac, but sometime reappear on Mac and then vanish after days.

Posted on Jan 11, 2023 5:02 PM

Reply
1 reply

Jan 14, 2023 2:43 PM in response to marchiekrastopher

Greetings marchiekrastopher,


Ensuring the album artwork remains in Music on your devices is important. If you haven't already, restarting to devices is a great step that can help with resolving many issues. If you need to reference the steps for restarting your Mac or iPhone, those are listed below and can be found in the following articles.


How to restart your iPhone X, 11, 12, 13, or later

  1. "Press and hold either volume button and the side button until the power-off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


Restart your iPhone - Apple Support


  • "On your Mac, choose Apple menu  > Restart."


Shut down or restart your Mac - Apple Support


If you continue to have issues after restarting your devices, you'll want to reach out to Apple for additional support. You can find their contact details via the link below.


Contact - Official Apple Support


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My playlist cover art kept disappear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.