Help
My App Store says my account has been disabled in the app store and iTunes and I need it fixed I did nothing wrong!.
iPhone 11, iOS 16
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Hello,
If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .
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The above is based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support