Can’t access my email

JPanej Said:

"Can’t access my email: How can I access my email and buy anything on my phone.?"

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Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). As an example, go here for gmail: Sign in with App Passwords - Google Account Help - Google

JPanej Said:

"Can’t access my email: Also why my account is disabled on App Store and itune“

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Troubleshooting a Disabled Account:

You need to reenable your Apple ID. Do so by contacting Apple Support

Start Here: If a Message Says 'Your account has been disabled in the App Store and iTune' - Apple Support'.

So, what to do...

Contact Apple support:

Let Apple know about this, and let them know where you had purchased this.  Apple would most certainly look in to this.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

JPanej Said:

"Can’t access my email: Also why my account is disabled on App Store and itune“

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Why Accounts Become Disabled:

When your Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions