Mail account not showing up in Mail

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Level 1

10 points

Mail account not showing up in Mail

I saw this has been asked before with no solution concluded:

"Mail account not showing up in Mail

I just added a new google mail account to Mail. It is showing up as an account under Internet Accounts in settings, but it is not showing up in Mail. It is however showing up in my calender. "

I have this problem too. I was setting up 2 Google mail accounts in Mac Mail. One works fine, but the other doesn't even show up as an account in Mail.

The account is added, the mailbox checked in account settings, but it says that the outgoing server is offline. How can it be offline? The calendar part works

I tried to delete and re-add the account. I also restarted my Mac. No results.

Any ideas on how to solve this will be higly appreciated.

MacBook Pro 13″, macOS 13.1

Posted on Jan 12, 2023 3:23 AM

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Answer 1

Top-ranking reply

ArmMan1016

Community Specialist

Jan 14, 2023 5:33 PM in response to batskat

Greetings batskat,

Welcome to Apple Support Communities. You can use the Connection Doctor to help you with issue you are having. Connection Doctor checks the status of your Internet connection, and each of your email accounts. Get started with the steps in the Apple Support article: Use Connection Doctor in Mail on Mac - Apple Support

1. In the Mail app on your Mac, choose Window > Connection Doctor.

2. Review the status information.

If you’re connected to the internet, there may be a problem with the account’s mail servers or your account setup. Follow the instructions shown in the Details column. To quickly display the account in Accounts settings in Mail, double-click the text in the Details column.

To show log information while Mail tries to connect to mail servers, click Show Detail, then click Check Again.

3. When you’re done, click Check Again to verify if your actions resolved the problem.

Let us know the outcome, and we can go from there if needed.

We hope this helps you.

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Answer 2

emde-ash

Level 2

154 points

Jan 15, 2023 6:15 AM in response to batskat

you may use "Thunderbird" email-client for now , instead of apple "Mail" ,

until its fixed by apple devs.

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Answer 3

batskat Author

Level 1

10 points

Jan 17, 2023 1:40 AM in response to ArmMan1016

Thank you.

It actually ended up being solved without me understanding how. I did a lot of trial and error. Gave up, left it for a couple of hours, and then all of sudden it was all good. I am not sure if I did something right or if it was just because it took so long to read all the information.

Anyway, I learned something from your suggestion that might be useful another time. So thank you.

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Mail account not showing up in Mail

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