Apple Watch 7
Now it says watch offline, and I cant pair it with my new Iphone. I have reset the old phone and erased everything off of it but cant pair to the new one??
HELP.
Apple Watch SE, watchOS 9
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User profile for user:
Rigo_O86
User level:
Community Specialist
Hi Wolfj5,
Thanks for using the Apple Support Communities.
What screen are you seeing on your Apple Watch? If it's still set up from the last time it was paired with your old iPhone, try erasing it completely and pairing with your new iPhone from the Watch app.
Take these steps to erase the Apple Watch if necessary:
How to erase your Apple Watch if you don't have your iPhone
1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.
2. Type your password if prompted.
3. For GPS + Cellular models, choose to keep or remove your cellular plan.
- If you want to pair your Apple Watch and iPhone again, keep your plan.
- If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription.
4. Tap Erase All to confirm. This resets your Apple Watch to the factory settings.
Unpair and erase your Apple Watch
Let us know if that helps you get this set up as it should.