Apple TV app on my LG OLED Smart TV quit working

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Apple TV app on my LG OLED Smart TV quit working

The Apple app worked fine for several months. Then there was an Apple upgrade and now it will not work. I get the message "no subscription" when I log in. I have a subscription and I am being charged every month for it. I unplugged the TV and tried it. I deleted the app, reinstalled it, and tried that. Nothing has worked.

OLED55C1PUB,

Posted on Jan 12, 2023 12:05 PM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

142,776 points

Jan 13, 2023 2:22 AM in response to panda_chow

Verify that you sign in with the Apple ID account that has the subscription linked to it. It wouldn’t work with a different account that doesn’t have this subscription. Who is charged for it, is a separate thing.

See the subscriptions overview for your Apple ID account - Apple. All your subscriptions would be listed here.
View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support. Any charge to your Apple ID account would be specified in the purchase history, including subscription fees.
If you see 'apple.com/bill' on your billing statement - Apple Support.

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