my another iphone is 14 promax that damaged and i want to repair or change it.

Question

my another iphone is 14 promax that damaged and i want to repair or change it.

Hello, what is the situation regarding repairing or replacing iPhone 14 promax 256g black? The phone has a broken LCD and the bottom part of the chassis is bent and the back of the phone is broken. The phone receives text messages and rings. The LCD has some light streaks. The cameras are apparently healthy. Will they be repaired or replaced? In addition, I have 200 gigabytes of data on my phone and the Insta page also has a two-step password on Gmail. Thank you for your advice

what can i do???😭

iPhone 14 Pro Max

Posted on Jan 12, 2023 1:31 PM

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Answer 1

Dogcow-Moof

Level 8

36,623 points

Jan 12, 2023 1:33 PM in response to mostafayousefi

It's likely your phone would be replaced given the damage to it, but as long as you have a backup you won't lose any data when doing so.

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Answer 2

Jan 12, 2023 1:37 PM in response to mostafayousefi

Hello there, sorry to hear about your damaged iPhone.

First thing I suggest while your phone is working, is either do a backup to iCloud, or plug it into a Mac and backup to there. I will leave links on how you can backup your iPhone.

Backing iPhone up to iCloud or Mac

This means that if anything further happens to your iPhone, your data will be backed up so if you need to get a new device, you'll be able to recover the data.

If your iPhone is badly damaged, I would reach out to Apple Support and book an appointment to get it fixed.

Hope this help, all the best, Sean

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Answer 3

Jan 12, 2023 1:48 PM in response to Seannelson012

Thank you very much for your kindness. I live in Iran. I have to go to Dubai for repair or replacement. My phone was severely damaged. And I can't get a backup. My iCloud was five gigs, but I have about 200 gigs of data on my phone. I don't know what to do. I don't know the rules of Apple in Dubai, how is it in this situation? Do they replace or repair?

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Answer 4

Dogcow-Moof

Level 8

36,623 points

Jan 12, 2023 1:52 PM in response to mostafayousefi

You can back up your iPhone to a Mac or PC as well as to iCloud.

Once damage exceeds a particular threshold, device replacement is usually the only option, and the fact that the case itself is bent makes it more likely that would be the option.

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Answer 5

Jan 12, 2023 4:44 PM in response to Dogcow-Moof

You are right, but I bought the phone four months ago, but I had not received Apple Care+. You can get Apple Care+ up to 60 days after purchase. But now I don't know if I can pay that amount to use Apple Care+ services?

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Answer 6

Dogcow-Moof

Level 8

36,623 points

Jan 12, 2023 2:15 PM in response to mostafayousefi

In the US and other countries, you can purchase AppleCare+ coverage, which would bring the repair cost down to $99, unless the damage was due to abuse.

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Answer 7

Dogcow-Moof

Level 8

36,623 points

Jan 12, 2023 2:00 PM in response to mostafayousefi

It will vary by country.

In the US, it could be up to $699.

iPhone Repair & Service - Apple Support

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Answer 8

Jan 12, 2023 1:39 PM in response to Dogcow-Moof

thank you. It's been about 4 months since I bought it and I don't have Apple Care either. Do they replace or repair? What are the exchange conditions? How much do you think it should be replaced?

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Answer 9

Jan 12, 2023 1:54 PM in response to Dogcow-Moof

The LCD is broken and I have no image. Should I connect it to a computer or Mac with a cable? Is it necessary to trust the phone? I can't trust to get a backup... it doesn't need trust?

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Answer 10

Jan 12, 2023 1:57 PM in response to Dogcow-Moof

Under these conditions, how much do they charge to replace the phone? 14 promax 256 gig spce black. how much do I have to pay?

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Answer 11

Jan 12, 2023 2:06 PM in response to Dogcow-Moof

thans a lot

In your country, if you have Apple Care, you can chnge for free, which means it will be replaced, and if you don't have Apple Care, you will receive a new phone at half the price???

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my another iphone is 14 promax that damaged and i want to repair or change it.

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